1. This Privacy Notice

This Privacy Notice is dated 01 October 2021. 

This Privacy Notice explains howJewellery Finder & Co Ltd t/as JewelleryFinder(“we”, “us” or “our”), process Personal Data about individuals outside our organisation with whom we interact, including but not limited to visitors to our website; clients and their personnel; vendors and service providers; and visitors to our offices or registrants for Jewellery Finder & Co Ltd (together, “you”), and for the purposes of the General Data Protection Regulations ((EU) 2016/679)).

Capitalised terms used in this Privacy Notice are defined in Section 11.

This Privacy Notice may be updated from time to time. Please regularly check this page to review any changes we might make to reflect changes in our practices or changes in applicable laws and regulations.

Please note that this Privacy Notice only covers this website and does not regulate the privacy practices of other websites which may be accessible through or linked to this website.

2. Processing your Personal Data

Collection of Personal Data: We collect Personal Data about you in accordance with applicable laws and regulations as follows:

• When you provide us with your Personal Data, including when you email, phone, or otherwise contact us. This might include your name, address (both electronic and mailing), identity and other contact details, job title and other employment details (such as industry and employer).
• When you visit this website and when you register on this website. This includes you name, contact details, country of residence and job title. We may also collect electronic identifying data such as your IP address, cookies, online identifiers, device IDs and location.
• We collect Personal Data that you have chosen to make public, including via social media to the extent that you choose to make your social media profile(s) publicly visible.
• We receive your Personal Data from third parties who provide it to us such as your employer, our clients or relevant legal and regulatory authorities.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels .
• Disclosure for a business purpose: shared with our processor Shopify .

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify and all other apps and plugins associated with this vendor and/or site.

Customer support information

• Examples of Personal Information collected: Name, Delivery Address, E-Mail Address, Phone Number(s).
• Purpose of collection: to provide customer support and fulfill delivery of order.
• Source of collection: collected from you.

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Purposes for which we may process Personal Data: We process the Personal Data we collected on you as follows:

Legal basis for processing	Processing activities
Where processing is required by law	In response to request by government or law enforcement authorities conducting an investigation. In line with applicable regulation, such as anti-money laundering regulation.
Where the processing is necessary for us to perform a contract with you, or to take steps at your request prior to entering into a contract	To process your registration on this website; to send you information about changes to our terms or privacy policy; and responding to queries or providing services to you at your request.
Where the processing is in the legitimate interests, or another person, unless your interests outweigh these interests	To operate and support this website; to provide products and services you have requested, and respond to any comments you may send us; to maintain contact data about you or a third party (such as, your employer); and to inform you of features, services, products and related information from us, or third parties which may be of interest to you.
Where you give us consent	We will send you direct marketing in relation to relevant products and services provided by us, please also see Section 8; and on other occasions where we ask you for consent, we will use the data for the purposes which we explain at that time.

3. Disclosure of Personal Data to third parties

We share your Personal Data within Jewellery Finder & Co Ltd for legitimate business purposes, such as providing services to you and operating this website.

In addition, we may disclosure your Personal Data in accordance with applicable laws to:

• government authorities and/or law enforcement officials (if mandated by law or if required for the protection of our legitimate interests);
• third party service providers (for example, providers of website hosting and maintenance, provision of website analytics and online advertising, who process Personal Data on our behalf);
• our professional advisers; and
• certain types of staff within Jewellery Finder & Co Ltd (for example staff whose job it is to process your enquiries or otherwise to administer the website, and those staff involved in the provision of our services and products which may be of interest to you).

We do not share your Personal Data with others for marketing purposes unless you agree to this.

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Transfers of Personal Data outside the European Union

Due to the international nature of this website and the nature of Jewellery Finder & Co Ltd activities, your personal data may be transferred and stored in countries outside the EU. Some of these countries may not have been deemed by the European Commission to have the same level of protection as countries in respect of which EU data protection law applies.

We ensure that such transfers are protected by:

• standard contract clauses;
• we ensure that the recipient of the personal data participates in the EU-US Privacy Shield; or
• we ensure that the recipient uses Binding Corporate Rules.

You may obtain a copy of these safeguards by contacting us via the details provided in Section 9.

5. Data Retention

We keep your Personal Data for the purposes outlined above and for as long as we maintain an ongoing relationship with you, for example where we have an ongoing business relationship with you, or you are lawfully included in our mailing list and have not unsubscribed.

After our business relationship is terminated, we may keep your Personal Data for up to 10 years after that date in order to maintain records in accordance with laws and regulations which apply to Jewellery Finder & Co Ltd and to respond to any regulatory requests or questions.

To the extent we are not permitted to delete your Personal Data for legal, regulatory or technical reasons we may keep your data for longer than 10 years. In such circumstances, we will ensure your Personal Data and privacy is protected.

6. Your rights

You have a number of legal rights in relation to the Personal Data that is held about you by us, including:

• You have a right to obtain certain information regarding the processing of the Personal Data and to access your Personal Data.
• If your Personal Data is inaccurate or incomplete, you have the right to request corrections to it.
• In certain circumstances, you have the right to receive some Personal Data in a structured, commonly used and machine-readable format.
• You have the right to ask us to transfer some of your Personal Data to other organisations, where this is technically feasible.
• You have a right to ask us to erase or “restrict” your Personal data in some circumstances.
• Where we process your Personal Data because the processing is in our, or a third party’s, legitimate interests, then you may object to this processing. 
• Where we have asked for your consent to process your Personal Data you may withdraw your consent at any time. If you withdraw consent, this will not affect the lawfulness of any processing which we have already carried out.

These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

To exercise any of these rights, please use the contact details provided in Section 9. 

You also have a right to complain to a supervisory authority for data protection. This may either be the supervisory authority in the place of your habitual residence, your place of work, or the place where you consider that there has been a breach of data protection law.

7. Cookies

Like many websites, we may also use cookies. A cookie is a piece of data stored on a user’s hard drive containing information about a user’s use of a website. We use cookies in order us. We use the following cookies:

• “Session based” cookie. This is essential for parts of the website to operate and has already been set. It is used to maintain the state of a user’s actions so as not to constantly request the same information from them within a “session”.
• “Essential” cookie. This is essential for parts of the website to operate – for example, it lets us know that you have completed page 1 of a form and that we should now serve page 2.
• “Remember me” cookie.This is a permanent cookie which can remember who you are once you have logged into the website so you are not asked to log in again for future visits. You will be asked for your consent before agreeing to the use of this function.
• “Analytics” cookie. This is used to collect information about how you use our site, such as where you have come to the site from and which website pages you have visited. We use the information to help us improve the website.
• “Advertising” cookie. This is used to show adverts that are more relevant to your interests. For example, advertising cookies may include cookies placed by third party advertising networks to group you with other users into interest groups and show you advertisements likely to be of interest to those groups.  These cookies also help to limit the number of times that you see an advertisement as well as to help measure the effectiveness of advertising campaigns and to allow us to pay advertisers.  The cookies remember you have visited a website and this information is shared with other organisations such as advertisers.
• Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimise your experience on our Site and to provide our services.

Cookies Necessary for The Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

 

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

8. Direct Marketing

We may Process your Personal Data to contact you by mail and email and on occasion by telephone, in order to provide you with information concerning products and services offered by Jewellery Finder & Co Ltd that may be of interest, in accordance with applicable law.

If you do not wish to receive marketing communications from us you can opt out at any time by contacting us via the details provided in Section 9, or by electronically unsubscribing from emails we have sent to you. After you unsubscribe, we will not send you further promotional emails, but we may continue to contact you to the extent necessary for the purposes of any services you have requested, responding to your queries or if we are required to process your Personal Data in pursuant to applicable laws, such as responding to government or regulatory queries.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

9. Contact Details

For electronic communications, please contact:

Contact	Issue
legal@jewelleryfinder.com	If your Personal Data changes or if you no longer wish to receive our service, please let us know and we will correct, update or remove your details.
legal@jewelleryfinder.com	If you have any questions, concerns or wish to exercise your rights set out in Section 6
legal@jewelleryfinder.com	If you believe there is a potential data protection breach and wish to inform us of such breach.

 

All written communications should be directed to:

Jewellery Finder & Co Ltd 

102 High Street

Hornchurch

Essex

United Kingdom

RM12 4UH

 

10. Controllers

Controller entity	Address
Jewellery Finder & Co Ltd	102 High Street, Hornchurch, Essex, United Kingdom, RM12 4UH

11. Defined Terms

Term	Definition
Controller	The entity that decides how and why Personal Data is Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.
Jewellery Finder & Co Ltd	(i) Company registration number 11533086 (ii) any company or other entity which directly or indirectly controls, is controlled by or is under common control with  FIT Legal Solutions Limited (including any holding company or subsidiary, each within the meaning of section 1159 of the Companies Act 2006); and (iii) any limited partnership or limited liability partnership whose general partner or managing member is an entity in (ii) above,
Personal Data	Information that is about any individual, or from which any individual is identifiable.
Process or Processed or Processing	Anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Processor	Any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).
Sensitive Personal Data	Personal Data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, or any other information that may be deemed to be sensitive under applicable law.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/